DVD Video Warranty

Please contact me at the E-mail address if discs or tapes arrive damaged, or you have a problem with playback of these videos in your DVD equipment or computer.

This ever changing DVD technology prevents me from being able to guarantee that these discs will play on every piece of equipment that is still in use, but I will try to accommodate your equipment, if possible. Or, I can replace it with a VHS tape. While not the best reproduction, the VHS tape has been around a long time and it always works. Please tell me if you have a problem.

Where We Are With the Technology I can affordThere are two (2) ways to imbed the digital file into a DVD disc. One is the commercial process called “replication” where the file is stamped into the disc; and this is how the movies you find on the shelves in the video store are made. The other is where the digital data is “burned” into the disc with a DVD-burner that is similar to the one in your home computer. A DVD made by replication is almost universally compatible with any stand-alone DVD player or computer. The burned DVD is not.

DVD technology is still new enough that a burned disc will not be compatible on all stand-alone players, or in all computers.  Compatibility with any player depends on the hardware  used to burn the disc, the software, the format of the disc, and the electronics of the individual playback equipment. Some players will accept everything, some players are fussy about what they will accept, and some will accept nothing but commercially replicated DVDs. Most computers with a DVD slot will playback any burned disc, but not all of them.  This situation is improving, and it is better than it was a year ago. In time we will have a universal burned disc, but the technology isn’t there yet.

My videos are made by “burning” because it is the only economical way I can make these videos available to a limited market.  I would have these DVDs made by replication if I had $20,000 to invest and a market for 5000 videos. Since I have neither, I have to “burn” the DVD discs.

Please send me an E-mail if you have any suggestion or questions.

This page was last updated: April 28, 2008

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VHS tapes

This a long established technology, and a VHS tape will play on any machine that is capable of dragging a tape across a pick-up head.

When all else fails, I will replace and DVD that refuses to play with a VHS tape at the buyers option.